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How do I file a warranty claim? |
Should you have a warranty claim, please contact us. There are several ways you can contact us:
Phone: 1-800-416-3511
Fax: 757-368-0576
or Email:
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When filing a claim, please be sure to include the following:
Your full name
Complete mailing address
Daytime telephone number including area code
When you purchased your item(s)
Where you purchased your item(s)
The name/model/description of your set
The specific problem you are having
A copy of your receipt
Occasionally, pictures of a damaged item may be necessary to provide better service.
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